FAQs

Ziiroca is a UK-based lifestyle brand offering handmade African fashion, art, and homeware. We source all our products directly from talented artisans and entrepreneurs across Africa to celebrate culture, craftsmanship, and creativity.

Yes. Every item on our platform is carefully handcrafted by skilled artisans across different countries in Africa. This ensures uniqueness, quality, and an authentic touch in every piece.

All products are made in Africa; sourced from small businesses, craft communities, and independent creatives. We work closely with them to ensure quality, ethical practices and fair compensation.

Currently, we ship within the UK and selected international locations. We’re working to expand our reach, so check back often or contact us directly if your country isn’t listed.

For UK orders, delivery typically takes 3–7 working days. For international orders, delivery can take 7–15 working days depending on your location.

Yes, you can return or exchange unused items within 14 days of receiving your order. Please view our Returns & Exchanges Policy for full details, or contact our support team for help.

We’re so sorry! Please contact us immediately with photos and your order number so we can make it right.

As of today, no we don’t. 

Absolutely. We prioritise small-batch, handcrafted production to reduce waste and support conscious consumerism. Our packaging is eco-friendly, and many of our materials are natural or upcycled.

Every item you buy directly supports African artisans and small businesses. We ensure fair pay, safe working conditions, and long-term partnerships with our creators.

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