Effective Date: May 6th, 2025
1. Introduction
Welcome to Ziiroca. We are committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, and protect any information you provide when using our website or services. By accessing or using Ziiroca, you agree to the terms of this privacy policy.
2. Information We Collect
We may collect the following information:
- Personal identification information (name, email address, phone number, etc.)
- Demographic information (age, gender, preferences, interests, etc.)
- Payment information for purchases
- Usage data (how you use our website)
- Other information relevant to customer surveys and/or offers
3. How We Use Your Information
The information we collect helps us improve our services and provide a better user experience. Specifically, we use your information for:
- Processing orders and managing your account
- Improving our products and services
- Sending promotional emails about new products, special offers, or other information which we think you may find interesting
- Customising the website according to your interests
- Conducting market research
4. User Consent
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us at support@ziiroca.com. Please note that withdrawing consent may affect your ability to use certain features of our website or services.
5. Data Sharing and Disclosure
We are committed to ensuring that your information is secure. We do not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your data with trusted third-party service providers to help us operate our business (e.g. payment processing, delivery services) with appropriate confidentiality agreements.
6. Security of Your Information
We are committed to ensuring that your information is secure. We have implemented a variety of security measures to maintain the safety of your personal information:
- Encryption: Sensitive data is encrypted both in transit and at rest using industry-standard encryption technologies.
- Access Control: Access to personal information is restricted to authorised personnel only, and strict access controls are implemented to ensure data privacy.
- Regular Audits: We conduct regular security audits and assessments to ensure our data handling processes are compliant with current standards and regulations.
- Data Minimisation: We only collect the information necessary for the specified purposes and ensure it is retained for no longer than necessary.
7. Data Retention Period
Ziiroca retains personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We regularly review our retention periods for personal data. If you wish to know more about our specific retention periods for different aspects of your personal data, please contact us at support@ziiroca.com
8. Cookies
Our website uses cookies to enhance your experience. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. You can choose to accept or decline cookies, but this may prevent you from taking full advantage of the website.
9. Your Rights
You have the right to request details of personal information which we hold about you under applicable data protection laws. If you would like a copy of the information held on you, please contact us at support@ziiroca.com
10. Changes to This Policy
Ziiroca may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from the 6th of May, 2025.
11. Contact Us
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email at support@ziiroca.com.
Thank you for choosing Ziiroca. Your privacy is important to us, and we are committed to protecting it.
